- Do not sign up for a box service that doesn't let you cancel at any time, whether you prepaid or not. Do you really want to be tied down to another monthly bill? No. You want to be able to pull that plug at a moment's notice.
- Speaking of pulling the plug, if you need or want to cancel, be prepared for the hard sell. Most subscription services will try to convince you to stay on by offering you a discount on future boxes or a chance to pause the service for several months. Whether or not these enticements are worth sticking with the subscription or not is up to you.
- Communication is key! Take the lesson Whimseybox subscribers learned first hand: if a box service is charging your credit card and not giving you an idea of when to expect your items, or not sending them at all, email them. If they don't respond in three business days, call your credit card company to dispute the charges. A company that's not communicating with you is not a company you should be doing business with.
Note this content originally appeared in the April edition of The Pueblo PULP.
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